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Governance

An independent structure, with separate controls.

The people who collect are not the people who control. Compliance and data security report directly to the Chair.

VI.Governance

Three departments, one risk committee.

This chart describes functions. It will be completed with the names of office holders once each function is staffed, including through external providers.

Company
LILAX · Chair

SASU with share capital of €168,720

Department
Collection operations

Account directors, amicable collection floor, litigation unit, network of judicial officers.

Department
Compliance & internal control

Review of scripts and letters, complaint handling, segregated account audit.

Department
Data & security

Data protection officer, systems security, hosting in France.

Risk committee · quarterlyComplaints review · monthlySegregated account audit · yearly
2.Segregation of duties

Whoever collects does not control.

Compliance reviews scripts and letters before sending, handles complaints and audits the segregated account every year, independently of the collection teams.

See the Compliance page
§Procurement

Running a tender?

We respond to public and private tenders. Compliance pack, technical proposal and pricing grid delivered within 72 hours.

LILAX · SASU WITH SHARE CAPITAL OF €168,720 · RCS AURILLAC 108 519 018LEGAL NOTICE · PRIVACY